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Callbook vs Nextiva
Nextiva is a VoIP phone system. Callbook is an AI receptionist that answers calls and books appointments while you work.
Side-by-Side Comparison
| Feature | Callbook | Nextiva |
|---|---|---|
| Starting Price | $49/mo | $25/user/mo |
| AI Answers Calls 24/7 | ✓ | ✗ |
| Auto-Books Appointments | ✓ | ✗ |
| Industry-Specific Training | ✓ | ✗ |
| Emergency Call Routing | ✓ Smart routing | Basic rules |
| Setup Complexity | 5 minutes | Hours to days |
| Best For | Service businesses | Office teams |
VoIP vs AI: Different Solutions for Different Problems
Nextiva: Better Phones
Nextiva gives you a better phone system, but someone still has to answer. When you're on a job, calls go to voicemail.
Callbook: No More Missing Calls
Callbook IS your receptionist. It answers every call, collects job details, and books appointments automatically.
Pro tip: Many businesses use both. Nextiva for team communication, Callbook for customer calls.